Environmental, Social, and Governance (ESG) is a key part of "banking for good."
ESG means putting people first. It means working to improve the lives of our customers, communities, and employees through planet-conscious measures and increased access to impactful financial resources. It means helping elevate historically underserved communities and meeting the highest ethical and regulatory standards.
Environmental
- Since 2021, we have partnered with global reforestation nonprofit, One Tree Planted, to plant over 110,100 trees to improve air quality, filter and conserve water, and support wildlife and biodiversity.
- By introducing Recovered Ocean Bound Plastic (ROBP) Visa Cards, we are helping keep plastic waste out of our waterways.
- We continue to invest in partnerships and technologies to help reduce carbon emissions and waste.
Governance
- FirstBank's Board of Directors, compliance team, and oversight committees ensure we're putting the best interests of our stakeholders first while adhering to responsible lending, workplace, and compensation policies.
- We conduct regular customer experience and employee engagement surveys to ensure we maintain high satisfaction standards among our customers and employees.
- Our company's mission and vision are a critical foundation for the ethical standards that underlie our management.